Last Updated 07/08/2025
Ontime Service Somalia values your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights.
1. Information We Collect
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User Data: Name, phone number, email address, location.
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Usage Data: Booking history, device type, service preferences.
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Payment Data: Wallet transaction references (we do not store card details).
2. How We Use Your Data
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To personalize your app experience
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To assign the best technician based on your location
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To improve platform performance
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To communicate service updates, promotions, or support messages
3. Data Security
Your data is stored on secure servers and protected with modern encryption. We restrict access to authorized personnel only.
4. Sharing Your Information
We do not sell your information to third parties. However, limited information may be shared with service providers to complete bookings (e.g., your name and location).
5. Your Rights
You can request access, correction, or deletion of your personal data at any time. To do so, email: support@ontimeservice.so